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Christmas and New Year Opening Times


We are still currently closed for face to face appointments due to the Corona virus pandemic but you can reach our contact centre  on 0300 3309 044. Our opening times over the festive period are as follows:

  • Monday 21st December 9:30am – 3:30pm
  • Tuesday 22nd December 9.30am – 3.30pm
  • Wednesday 23rd to Monday 28th December CLOSED
  • Tuesday 29th December 9.30am – 3.30pm
  • Wednesday 30th  to Thursday 31st December  CLOSED
  • Friday 1st January 2021 CLOSED

For Universal Credit Help to claim: 0800-144-8444

  • Open: 8am to 6pm 29th/30th & 31st December 2020

For Debt self-referral:

From Monday 4th January 2021 normal telephone service times will resume