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Don’t let loan sharks bite this Christmas!


Residents are being warned not to turn to predatory loan sharks to solve Christmas money worries. The Stop Loan Sharks project has launched a national campaign to raise awareness of the risks posed by illegal money lenders and provide guidance on where help can be found. Loan sharks do not operate under official financial regulations […]

National Consumer Week 26TH Nov to 3rd Dec 2018


This year the campaign will be focusing on online marketplaces selling goods. We are looking to raise awareness of people’s rights when buying items from online marketplaces and what they can do when something goes wrong. What are people’s rights? If someone is buying a good from an online trader their rights are the same […]

Energy Saving Award


Good News! Citizens Advice Dudley Borough has been awarded the Bronze Award by Citizens Advice nationally to assist with their Big Energy Saving Campaign which runs in January 2019. The money from this award is being used to raise awareness of the energy savings that can be made by the people of Dudley Borough. The theme […]

Staff Conference – 7th November 2018


On Wednesday 7th November we held our Staff Conference – this year’s theme was ‘Health and Wellbeing’ and Laura Thomas, CEO, launched our ‘Thrive at Work Wellbeing’ Project. It was wonderful to spend the day, out of our normal routine, getting staff & volunteers together to share ideas around how we can improve our own […]

Hate Crime Awareness Session – 18th October 2018


National Hate Crime Week was October 13th – 20th and as Citizens Advice Dudley Borough are an official Hate Crime Third Party Reporting Centre we  invited Sarah Nixon, West Midlands Police Vulnerability Officer (Hate Crime Lead) and Kat Lafferty from Dudley MBC Community Safety Team to deliver a Hate Crime Awareness drop-in Session at Dudley […]

Annual General Meeting 10th October 2018


On 10th October we celebrated our Annual General Meeting (AGM) at the Council Chambers in Dudley.  Every year, this event gives us the opportunity to look back at our successes and challenges as an organisation and present what we want to achieve in the next 12 months. As part of the AGM, we said goodbye […]

Black Country Macmillan Afternoon Tea


A member of our Business Support Team, Wendy Glear, went to an Afternoon tea event at Revival Fires, Wolverhampton Street, Dudley on Wednesday 19th September.  The event was attended by representatives from Revival Fires and people from several care homes across the Dudley Borough, plus a Tesco Information Champion, based at the Dudley branch. Wendy […]

Citizens Advice Dudley Borough Wins Funding for Financial Capability Project


Last week we were informed by Dudley MBC that we have been awarded a significant  some of money from The Dudley Innovation Fund for a 3 year project, which will be used with another recently won bid from the NatWest Skills and Opportunities Fund. Together, these two funds will support a new Financial Capability Project […]

Universal Credit Fact Finding Meeting


Nikki Saunders, Advice Service Manager and Lorraine Hume, Technical and Quality Supervisor (fourth and third from the left respectively) were invited by Mike Wood MP to attend a fact finding meeting with Guy Opperman MP the Under Secretary of State for Works and Pensions. With other invited agencies, issues around Universal Credit were discussed and […]

Macmillan Lunch and Learn Event


On the 24th July the Macmillan Benefit Service Dudley Team organised a Lunch and Learn event at Russell’s Hall Hospital to celebrate the achievements of the first year of the service. We highlighted the positive impact that our service can have for cancer patients and their loved ones through the results achieved and the feedback […]