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Sales and Returns


Going to the Sales?

If you’re hitting the shops after Christmas, our advice can help if something goes wrong with a purchase.

https://www.citizensadvice.org.uk/consumer

https://www.citizensadvice.org.uk/consumer/somethings-gone-wrong-with-a-purchase/return-faulty-goods/

www.which.co.uk/consumer-rights/advice/what-are-my-rights-when-i-shop-in-a-sale

 

Returning Unwanted Christmas Gifts?

While you don’t have legal rights to return something which isn’t faulty, many shops will give you a refund, credit note or exchange. You’ll usually need proof of purchase, such as a receipt

www.which.co.uk/consumer-rights/advice/can-i-return-unwanted-christmas-gifts