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Category: Blog

National Consumer Week 26TH Nov to 3rd Dec 2018

This year the campaign will be focusing on online marketplaces selling goods. We are looking to raise awareness of people’s rights when buying items from online marketplaces and what they can do when something goes wrong. What are people’s rights? If someone is buying a good from an online trader their rights are the same […]

Energy Saving Award

Good News! Citizens Advice Dudley Borough has been awarded the Bronze Award by Citizens Advice nationally to assist with their Big Energy Saving Campaign which runs in January 2019. The money from this award is being used to raise awareness of the energy savings that can be made by the people of Dudley Borough. The theme […]

Staff Conference – 7th November 2018

On Wednesday 7th November we held our Staff Conference – this year’s theme was ‘Health and Wellbeing’ and Laura Thomas, CEO, launched our ‘Thrive at Work Wellbeing’ Project. It was wonderful to spend the day, out of our normal routine, getting staff & volunteers together to share ideas around how we can improve our own […]

Hate Crime Awareness Session – 18th October 2018

National Hate Crime Week was October 13th – 20th and as Citizens Advice Dudley Borough are an official Hate Crime Third Party Reporting Centre we  invited Sarah Nixon, West Midlands Police Vulnerability Officer (Hate Crime Lead) and Kat Lafferty from Dudley MBC Community Safety Team to deliver a Hate Crime Awareness drop-in Session at Dudley […]

Annual General Meeting 10th October 2018

On 10th October we celebrated our Annual General Meeting (AGM) at the Council Chambers in Dudley.  Every year, this event gives us the opportunity to look back at our successes and challenges as an organisation and present what we want to achieve in the next 12 months. As part of the AGM, we said goodbye […]

Black Country Macmillan Afternoon Tea

A member of our Business Support Team, Wendy Glear, went to an Afternoon tea event at Revival Fires, Wolverhampton Street, Dudley on Wednesday 19th September.  The event was attended by representatives from Revival Fires and people from several care homes across the Dudley Borough, plus a Tesco Information Champion, based at the Dudley branch. Wendy […]

Citizens Advice Dudley Borough Wins Funding for Financial Capability Project

Last week we were informed by Dudley MBC that we have been awarded a significant  some of money from The Dudley Innovation Fund for a 3 year project, which will be used with another recently won bid from the NatWest Skills and Opportunities Fund. Together, these two funds will support a new Financial Capability Project […]

Universal Credit Fact Finding Meeting

Nikki Saunders, Advice Service Manager and Lorraine Hume, Technical and Quality Supervisor (fourth and third from the left respectively) were invited by Mike Wood MP to attend a fact finding meeting with Guy Opperman MP the Under Secretary of State for Works and Pensions. With other invited agencies, issues around Universal Credit were discussed and […]

Citizens Advice Dudley Borough Signs up to Amazon Smile

As an independent charity, Citizens Advice Dudley Borough relies on donations to continue to give advice, donations from supporters really help our cause. There is now a new way that donations can be received by the charity at no expense to supporters. Our charity has joined the Amazon Smile donation site. AmazonSmile will donate 0.5% […]

Scam Awareness and Carers Week – June 2018

Our Research and Campaign have been busy with a month long national campaign for Scam Awareness and Carer’s Week during 11 to 17 June 2018.It was decided that we would combine these events into a series of presentations and information displays around the borough. We identified three local support groups for residents who have a […]