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Research & Campaigns

The Research and Campaigns team is busy working on behalf of the Dudley and Wolverhampton residents to target problems faced on a daily basis.

This fits in with Citizens Advice twin aim:

To improve the policies and practices that unfairly affect people’s lives through our campaign work.

When someone contacts our Citizens Advice it is often the result of an unfair policy or practice. We collect evidence of problems; produce research reports and campaign to have policies and practices changed.  This has an impact not only on the people who use the service but the wider community.

Our Service is…..

  • Free – we wont charge for our services
  • Confidential – we wont disclose unless a case of safeguarding
  • Independent – We put you first, it’s about your rights and responsibilities
  • Impartial – Our advice is based on what is right for you as an individual

We value diversity, promote equality and challenge discrimination