Help to Claim Universal Credit Service
What is the service and who can access it?
From April 2019, Citizens Advice Dudley Borough can support you as a Dudley Borough resident to make a new claim for Universal Credit, from opening your account to receiving your first full payment. You can be referred to us for support by the Job Centre, Local Authority, other agencies who identify a need for help or refer yourself.
How can we help?
- Set-up your Universal Credit account
- Complete your claim to-dos
- Verify your identity
- Make sure you’re providing the right evidence to the Job Centre
- Understand what Universal Credit will mean for you
How can this service be accessed?