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Volunteering Q&A

What locations could I work at?

Our  local service where people can get advice is located in Dudley House, Stone Street, Dudley. We also have a head office in Dudley town centre where all of the back office work is carried out.

I have a disability – can I volunteer?

Citizens Advice service prides itself on creating a supportive and welcoming working environment. We have a diverse and inclusive workforce and offer a range of support services to meet the needs of our disabled volunteers.

Read our Volunteering FAQ!

Find out which of our volunteer roles would be best for you by reading our FAQs!
Read the FAQ!


We are currently closed for  face to face appointments due to the Pandemic, please call our Contact Centre on 0300 3309 044, which will be open to help you Monday, Tuesday and Thursday between 9.30am and 3.30pm