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Volunteering Opportunities

Citizens Advice Dudley Borough is a registered charity providing people with free information and advice to help them solve their advice issues such as benefits, debt, employment, housing, relationships etc.

We have a number of vacancies for volunteers to help us deliver our services in Dudley: These are:

  • Contact Centre Assessors – telephone (supporting on our telephone line)
  • Information Hub Facilitators – helping to provide a front of house service

No experience needed for these roles, all training/support given

  • Generalist Adviser – Previous Citizens Advice experience required

You will gain new skills and experiences that could enhance your CV, the opportunity to meet new people, and you’ll be helping our clients overcome the problems they face and make a real difference to their lives.

Citizens Advice Dudley Borough actively welcomes volunteers with health conditions, including physical or mental health conditions and this should not be a barrier to volunteering with us.

If you would like an application pack please email:

Closing date 13th March 2020, interviews 18th March 2020


We are currently closed for  face to face appointments due to the Pandemic, please call our Contact Centre on 0300 3309 044, which will be open to help you Monday, Tuesday and Thursday between 9.30am and 3.30pm