Get Advice

City of Wolverhampton residents – 68 Victoria Street, Wolverhampton, WV1 3NX.  Our information hub is open in our Wolverhampton Office on Tuesdays, Wednesdays and Thursdays 9am – 3pm (last admission 2.30pm). Here you can speak to one of our information hub facilitators who can help direct you to the advice you need and an IT suite that you can also use for free where our facilitators can help you navigate key national websites to see if your advice issue can be answered. Please note that we do not offer full advice in the information hub. Therefore please see the document ‘accessing our services’ to identify which route into our organisation is most appropriate for you.

Dudley Borough residents – Dudley House, Stone Street, Dudley, DY1 1NP. We are in the process of setting up our information hub at our local office in Dudley. We will update this information when it is ready. In addition, we have a number of different ways we can ensure you get the help and support you need in the meantime, please see the document ‘accessing our services’ to identify which route into our organisation is most appropriate for you

N.B. (Please be patient if you are in a telephone queue when you ring our Contact Centre, demand for our services is extremely high and our assessors will answer your call as quickly as possible).