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Contacting Us

If you want to contact us for advice, please go to the GET ADVICE page along the top of the main page of this website and it will explain to you how you can get in touch with us based on what type of advice you require.

If you have an appointment booked and need to cancel, please email with your name, time of appointment, name of staff member you were meeting (if you know). If you have your casebook reference number, that would be useful to quote too.

Send your email to:

Our Privacy Policy

Read our privacy policy here

Our Client Agreement

Read our client agreement here

Our Behaviour Policy

Read our behaviour policy here

Do you need immediate help with the cost of living?

See our resources by clicking the link below:

Cost of living resources

You can also get help by going to your local council:

If you are a City of Wolverhampton resident, please go to:

If you are a Dudley Metropolitan Borough Council resident, please go to: