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Contacting Us

If you want to contact us for advice, please go to the GET ADVICE page along the top of the main page of this website and it will explain to you how you can get in touch with us based on what type of advice you require.

If you have an appointment booked and need to cancel, please email with your name, time of appointment, name of staff member you were meeting (if you know). If you have your casebook reference number, that would be useful to quote too.

Send your email to:

Our Privacy Policy

Read our privacy policy here

Our Client Agreement

Read our client agreement here

Our Behaviour Policy

Read our behaviour policy here

Do you need immediate help with the cost of living?

For Dudley Borough residents – Our DMBC and ICB funded Dudley Cost of Living Support Hubs may be right for you. Please click on the following link for more information

Dudley Cost of Living Hubs Information

For Wolverhampton residents – Please use this website to access our services

Please find below link to some useful resources:

Cost of living resources