Our Values

At Citizens Advice Dudley and Wolverhampton our organisation’s values are defined as ‘the 4 C’s’:

Connect
We connect by:
 Working closely together to deliver for our community
 Sharing what we know to help others
 Building trusted relationships and keeping our promises

Change
We embrace change by:
 Being excited to try new things, take risks & learn from our experiences (even if this scares us sometimes)!
 Identifying opportunities and suggesting improvements
 Responding to the challenges we face with courage and optimism

Compassionate
We show compassion by:
 Celebrating our uniqueness and harnessing our collective strength for good
 Actively helping one another, whatever the problem
 Listen and act with empathy

Committed
We are committed to:
 Showing a “We Can” attitude
 Being the best version of ourselves
 Doing the right thing, in the right way, at the right time