Published: 18 August 2025
We have worked hard to maintain this accreditation that we achieved 5 years ago and alongside many workforce wellbeing initiative in the last 12 months we have also co-created and implemented our organisation’s Values (the 4 ‘C’s), our new Workforce Health and Wellbeing policy and our new Equality, Diversity and Inclusion policy, running focus groups […]
Published: 18 August 2025
This July, Citizens Advice Dudley & Wolverhampton were delighted to welcome Danny, a Year 10 student, to complete his work experience placement with us. At just 15, Danny brought great enthusiasm and curiosity to the week, he was keen to learn more about how we support our communities and the difference our work makes in […]
Citizens Advice Dudley and Wolverhampton has today accredited as a Living Wage Employer. Our Living Wage commitment will see everyone of our employees receive a minimum hourly wage of £12.60, higher than the government minimum for over 21s, which currently stands at £12.21 per hour. We are based in a region where 18.3% of all workers […]
Our information hub at 68 Victoria Street, Wolverhampton, WV1 3NX will be closed on Wednesday 9th April 2025 for a staff and volunteer conference. The information hub will re-open on Thursday 10th April. For more details about our tailored advice services we provide and how to be assessed for an appointment click here: Accessing Our Services
Published: 8 February 2025
Citizens Advice Dudley and Wolverhampton are excited to announce we have opened a new office in Wolverhampton, joining our existing office in Dudley. We closed our previous Wolverhampton office located at Snowhill after the Covid-19 pandemic, as it was no longer suitable. Our brand new office is perfect for continuing to support Wolverhampton residents across the […]
Published: 9 January 2025
Are you passionate about helping others and making a difference in your community? We’re seeking dedicated Volunteer Home Library Drivers for the Wolverhampton area to bring the joy of reading to those who can’t reach the library due to disability, illness, frailty, or caregiving responsibilities. The Benefits of Reading: Reading is more than just a […]
Published: 19 December 2024
We are delighted to announce that alongside our internal volunteer nominations, 2 of our volunteers, Rachel Head and Riyaz Mughal were recognised nationally as part of National Citizens Advice Volunteer Special Mention Awards. Both these volunteers were nominated alongside other volunteers in the organisation for their contribution. Rachel Head is a well respected volunteer Supervisor […]
Published: 19 December 2024
Recently, our Leadership team met with the trustee board for the annual strategic away day to showcase the headline highlights of 2024 and to discuss strategic aims to be delivered through the business plan for 2025/26. One of the big successes shared for 2024 was our transformation journey, the launch of our new values and […]
Published: 7 October 2024
Throughout September, we have been celebrating the remarkable milestone of Citizens Advice turning 85 on the 4th September. Our charity also opened in 1939 on the 24th September. We have celebrated in a variety of ways, engaging all of our incredible staff and volunteers to express our heartfelt gratitude for their unwavering dedication and contribution. […]
Published: 20 August 2024
As the summer nights begin to draw in, we want to make sure that you are prepared for winter and the higher energy costs it usually brings with it. We can support you in getting help towards your energy bills this winter. We currently have an Energy Advice Project, where our experienced and knowledgeable Energy […]