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Category: Blog

Proud Member of Dudley’s Financial Abuse Alliance

On Friday 6th March we were proud to be invited to attend The Dudley Financial Abuse Alliance Launch Event.  This involved a number of organisations across Dudley Borough from a variety of sectors coming together and pledging to work together to end financial crime.  Our organisation is proud to have joined this alliance today. This […]

Councillors Visit to Get Money Confident

On Friday 28th February we were joined at Dudley House by Councillors Nick Barlow, Cathryn Bayton and Jill Edwards, Public Health Manager (Children & Young People) from Dudley Council. The Councillors were visiting to discuss Money Confidence, our financial capability project funded by Dudley Innovation Fund and Nat West Skills and Opportunities Fund, which has […]

1st Anniversary breakfast for West Midlands #ThisIsMe

A breakfast was held on Monday 20th January 2020 as a celebration of the 1st Anniversary for #ThisIsMe with @WestMids_CA This is Me helps raise awareness through the Green Ribbon Campaign, #endthestigma, and open up the conversation.  This is Me provides employers with the tools to change cultures around mental health. The event was attended […]

Christmas and New Year Opening Times

   Dudley House Reception & Information Hub Help to Claim Universal Credit Debt drop in Contact Centre: 0300 3309 044     Monday 23rd December 9:30am – 3:30pm Tuesday 24th December CLOSED Wednesday 25th December CLOSED Thursday 26th December CLOSED Friday 27th December CLOSED Monday 30th December 9:30am –  3:30pm Tuesday 31st December 9.30 – […]

Operation Santa 2019

Once again Citizens Advice Dudley Borough employees and volunteers are supporting Dudley DCVS in donating toys,clothing, and gifts for the Operation Santa appeal. Many of the recipients would otherwise get nothing for Christmas and the donations go to local voluntary, community and faith groups who help children and families in crisis, and charities who support homeless […]

Help to Claim Best Practice

Our Help to Claim service provides support to people who want to claim Universal Credit, from the application, through to first payment. We were visited by our Help to Claim Account Manager, Kate Green, on 28th October. She spoke with the Advice Services Manager, Nikki Saunders and took a tour of the service in action, […]

Citizens Advice Dudley Borough supports Macmillan Coffee Morning

Staff members of Dudley Borough joined in with the world’s biggest coffee morning on the 27th September 2019 in aid of Macmillan Cancer Support. Many of our staff baked some fantastic cakes to enjoy with a cup of coffee or tea and it was the perfect chance to catch up over something delicious for a […]

How we are celebrating World Mental Health Day 10th October 2019!

On the day that the World Health Organisation (WHO) uses to raise awareness of mental health issues around the world, Citizens Advice Dudley Borough did what they do best and listened to people! The WHO had a focus around suicide prevention for the day, as suicide is the second leading cause of death for 15 […]

Citizens Advice is 80 years old!

Today we are celebrating 80 years of providing free, confidential advice to everyone, whoever they are, whatever their problem. On the 4th September 1939, the day after World War Two started, Citizens Advice started giving advice in 200 locations, giving advice on issues such as evacuation, being made homeless and ration books. While we are […]

Citizens Advice Dudley Borough Takes Part in the Business Mile!

A number of staff took part in the first Business Mile walk around Dudley on Thursday 13th June. The Business Mile is an event coordinated by Radio WM in conjunction with West Midlands Combined Authority. Over 350,000 of the West Midland workforce are sedentary for most of their working day and this is just one […]