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Category: Blog

Our own Macmillan Superstars!

Watch two of our Macmillan Welfare Benefit Caseworkers talk about the referral process to our service. Lindsey Collier and Si Majid share some great tips on the importance of getting help from receiving a cancer diagnosis to help patients and their families assess their eligibility for benefits and support with claims. Macmillan caseworker stories On […]

Consumer Awareness Week

To help shoppers start 2024 clued up on their rights, Citizens Advice Dudley and Wolverhampton is sharing its top tips to shop confidently. This advice marks the start of its Consumer Awareness campaign (Monday 29th January – Sunday 4th February). The annual campaign is run by Citizens Advice in collaboration with the Consumer Protection Partnership […]

Opening of Our 5th Cost of Living Hub

On the 28th November we were proud to announce the opening of our new Cost of Living Support Hub at Grace Community Church, Tiled House Lane, Pensnett DY5 4AJ. We now have 5 Cost of Living Support Hubs opened across Dudley Borough in Lye, Brierley Hill, Dudley Halesowen and now Brockmoor and Pensnett. All our […]

Employment Client Case Success!

Our client had worked for a local company for over 30 years but the company had stopped trading just before Christmas 2022 and their employment had therefore ended. There was no money to pay  what was owed to them. The case was allocated to a caseworker who advised that: Dismissal was on the grounds of […]

Celebrating Success at DCVS AGM and Volunteer Awards

In October, three of our dedicated hub volunteers proudly represented five individuals (Lauraleigh, Simone, Kenny, Ola and Riyaz) at the Dudley Council for Voluntary Service (DCVS) AGM and Volunteer Awards. Nominated by Liz Jones for the new category, ‘Cost of Living Crisis,’ our team emerged as the deserving winners of this award. The Mayoress of […]

Cost of Living Resources

If you need help go to Dudley Eventbrite Cost of Living Hubs Appointments to book an appointment at a venue   Please find below links to some useful resources if you are struggling: A guide to cutting your Energy Bills Affordable Broadband Factsheet Assure water tariff application form Budget summary for creditors DMBC Discretionary Housing […]

Are you a bereaved parent?

Bereavement Support Payment & Widowed Parents Allowance Bereaved parents who lost their partner between 9 April 2001 and 8 February 2023 may be eligible for backdated government payments. In February the Government extended eligibility for Bereavement Support Payment and Widowed Parent’s Allowance to cohabiting parents with dependent children – benefits designed to help with the […]

Cost of Living Hubs Update 19th September 2023

Please note for week beginning 18th September for 1 week only, our Cost of Living Hubs will not be running. The Hubs will resume w/b 25th September In addition, please note that as of Wednesday 27th September onwards, our Brierley Hill Hub has moved to a Wednesday and will be alternating with our Halesowen Hub. […]

Illegal Money Lending Team (ILMT) attending our Cost of Living Hubs

The Illegal Money Lending Team (ILMT) will be attending our Cost of Living hubs in June to share awareness on the dangers of lending money from loan sharks. For free advice and information from West Midlands Police, Scams Team Trading Standards & IMLT please join us at the following venues and meet Sharky:   1st […]

Citizens Advice Dudley and Wolverhampton wins a West Midlands Public Health Award!

On Saturday 20th May, the West Midlands Public Health Awards celebrated the contributions made by individuals and organisations working to improve public health outcomes across the region. Citizens Advice Dudley and Wolverhampton were both humbled and thrilled to be amongst the nominees for an award for our Cost of Living Support Hubs that were set […]