Are you passionate about helping others and making a difference in your community? We’re seeking dedicated Volunteer Home Library Drivers for the Wolverhampton area to bring the joy of reading to those who can’t reach the library due to disability, illness, frailty, or caregiving responsibilities. We have completed 1,317 deliveries so far in 2024 and […]
We are delighted to announce that alongside our internal volunteer nominations, 2 of our volunteers, Rachel Head and Riyaz Mughal were recognised nationally as part of National Citizens Advice Volunteer Special Mention Awards. Both these volunteers were nominated alongside other volunteers in the organisation for their contribution. Rachel Head is a well respected volunteer Supervisor […]
Recently, our Leadership team met with the trustee board for the annual strategic away day to showcase the headline highlights of 2024 and to discuss strategic aims to be delivered through the business plan for 2025/26. One of the big successes shared for 2024 was our transformation journey, the launch of our new values and […]
Throughout September, we have been celebrating the remarkable milestone of Citizens Advice turning 85 on the 4th September. Our charity also opened in 1939 on the 24th September. We have celebrated in a variety of ways, engaging all of our incredible staff and volunteers to express our heartfelt gratitude for their unwavering dedication and contribution. […]
As the summer nights begin to draw in, we want to make sure that you are prepared for winter and the higher energy costs it usually brings with it. We can support you in getting help towards your energy bills this winter. We currently have an Energy Advice Project, where our experienced and knowledgeable Energy […]
In 2021, a client approached Citizens Advice with a complex case involving disability discrimination claims against two local authorities. The client, who struggled with various mental health conditions, sought substantial damages for the discrimination and victimisation she faced. With the guidance of a dedicated volunteer caseworker, the client navigated the legal process with determination. Despite […]
After 15 months of our cost of living hubs being open across Dudley Borough, funded by Dudley Metropolitan Borough Council and ICB, our last day was 31st May 2024. We have loved supporting Dudley residents and although our hubs have concluded, there is still lots of support should you need ongoing help with the Cost […]
As an organisation, we often rely on the help of our wonderful volunteers to support our services, and help us reach as many clients as we can. Each year we celebrate Volunteers Week, and use the week as an opportunity to pay special thanks to all of our volunteers for the help and support they […]
In today’s world, managing money can feel like walking on a tightrope. Two emerging issues that we are seeing regularly at Citizens Advice Dudley & Wolverhampton, are the increase of negative budgets and the use of illegal money lenders. Negative Budgets: This happens when you spend more money than you make. With the cost of […]
Watch two of our Macmillan Welfare Benefit Caseworkers talk about the referral process to our service. Lindsey Collier and Si Majid share some great tips on the importance of getting help from receiving a cancer diagnosis to help patients and their families assess their eligibility for benefits and support with claims. Macmillan caseworker stories On […]
