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Debt and Money

Self help
If you’re looking for help or advice, then the National Citizens Advice online service may very well have the answer for you. Covering a huge range of issues including Benefits, Work, Debt and Money, Consumer, Relationships, Housing, Law and Rights, Discrimination, Tax, Healthcare and Education, you’ll find a world of information at your fingertips on the National Citizens Advice website, just click on the link: www.citizensadvice.org.uk

Telephone
For Dudley Borough residents (0300 3309 044)
For City of Wolverhampton residents (0800 144 8848)
For British Sign Language support: To access this service please text 07834002009 and our caseworker will respond with available appointments. After the initial appointment, any further correspondence can be via email or zoom.

OR
You can ring our specialist Debt Advice Service mobiles. For Dudley residents 07799 070595 or for Wolverhampton residents 07850 209529 and leave your name and contact number. Someone will return the call within 48 hours. between 9.30 – 3.30pm Monday to Friday.

Text
You can also text ‘Debt’ to our specialist Debt Advice Service contact numbers. For Dudley residents 07799 070595 or for Wolverhampton residents 07850 209529 and leave your name and contact number. Someone will return the call within 48 hours. between 9.30 – 3.30pm Monday to Friday.

Face to Face
(NOTE NOT CURRENTLY IN OPERATION DUE TO CORONAVIRUS PANDEMIC)
However if you have access to a computer, laptop or tablet we can arrange virtual face to face advice using Zoom or Google hangout technology where you can see and talk to an advisor.

Email
For Dudley Borough residents – EmailAdvice@dudleycabx.org
For City of Wolverhampton residents – debtadvice@wolverhamptoncitizensadvice.com

Online  Self Referral Via Our Website 
Specifically for clients seeking debt advice in Dudley Borough you can use our online referral service by CLICKING HERE

Webchat
For Dudley Borough and City of Wolverhampton residents – coming soon!

For our specialist debt/money services: Go to the ‘services tab’ to see
• Mortgage Arrears Service
• Debt Prevention Project

 

Our Service is…..

  • Free – we wont charge for our services
  • Confidential – we wont disclose unless a case of safeguarding
  • Independent – We put you first, it’s about your rights and responsibilities
  • Impartial – Our advice is based on what is right for you as an individual

We value diversity, promote equality and challenge discrimination