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Consumer

Self help
If you’re looking for help or advice, then the National Citizens Advice online service may very well have the answer for you. Covering a huge range of issues including Benefits, Work, Debt and Money, Consumer, Relationships, Housing, Law and Rights, Discrimination, Tax, Healthcare and Education, you’ll find a world of information at your fingertips on the National Citizens Advice website, just click on the link: www.citizensadvice.org.uk

Telephone
Contact Citizens Advice Consumer helpline on: 0808 223 1133
Relay UK – if you can’t hear or speak on the phone, you can type what you want to say: 18001 then 0808 223 1133
You can use Relay UK with an app or a textphone. There’s no extra charge to use it. Find out how to use Relay on the Relay UK website.
Lines are open Monday to Friday, 9am to 5pm. Lines are closed on bank holidays.

Email
To find out more about the service go to www.citizensadvice.org.uk/consumer

 

How can we help?

Get advice online from Citizens Advice

Do you need immediate help with the cost of living?

For Dudley Borough residents – Our DMBC and ICB funded Dudley Cost of Living Support Hubs may be right for you. Please click on the following link for more information

Dudley Cost of Living Hubs Information

For Wolverhampton residents – Please use this website to access our services

Please find below link to some useful resources:

Cost of living resources