Immigration
The Office of the Immigration Services Commissioner (OISC) is a government body that regulates immigration advice. The OISC divides immigration advice and services into 3 levels, depending on the complexity of the work.
Citizens Advice Dudley and Wolverhampton can give level 1 immigration advice.
For example:
• We can give you advice on simple immigration queries – like working out if you are a British Citizen or checking if your immigration status lets you work;
• We can help you with completing straightforward applications such staying in the UK, varying the conditions of your leave or asking for an administrative review.
If your issue is more complex and you need level 2 or 3 advice, you will need to see an immigration specialist. The Refugee and Migrant Centre (RMC) provides free casework, advice and guidance on immigration issues for those living across the Black Country.
How to Contact
Please follow the link for details on how to access RMC Black Country and Birmingham
Self help
If you’re looking for help or advice, then the National Citizens Advice online service may very well have the answer for you. Covering a huge range of issues including Benefits, Work, Debt and Money, Consumer, Relationships, Housing, Law and Rights, Discrimination, Tax, Healthcare and Education, you’ll find a world of information at your fingertips on the National Citizens Advice website, just click on the link: www.citizensadvice.org.uk
Telephone
For Dudley Borough and City of Wolverhampton residents (0808 278 7919)
Face to Face
For Wolverhampton residents – Our information hub is open in our Wolverhampton Office on Tuesdays, Wednesdays and Thursdays 9am – 3pm (last admission 2.30pm). Here you can speak to one of our information hub facilitators who can help direct you to the advice you need and an IT suite that you can also use for free where our facilitators can help you navigate key national websites to see if your advice issue can be answered. Please note that we do not offer full advice in the information hub. Therefore please see the document ‘accessing our services’ to identify which route into our organisation is most appropriate for you.
For Dudley Borough residents – we are in the process of setting up our information hub at our local office in Dudley. We will update this information when it is ready.
In the meantime, please see the document ‘accessing our services’ to identify which route into our organisation is most appropriate for you
Email
For Dudley Borough and City of Wolverhampton residents – EmailAdviceCADudleyandWolverhampton@dudleycabx.org
Web chat
For Dudley Borough and City of Wolverhampton residents – coming soon!