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Advice for high intensity users of clinical health services

Dudley Community and Voluntary Service (DCVS) commission us to deliver an advice caseworker service to people living in Dudley Borough who access their Integrated Plus’s High Intensity User Service.
This service offers a robust way of reducing avoidable frequent user activity to 999, NHS 111, A&E and hospital admissions freeing up front health line resources to focus on more patients and reduce costs to the health service.
Citizens Advice Dudley and Wolverhampton deliver advice to some of the most vulnerable people within the community to help them flourish and find purpose in their lives.

How can this service be accessed?

Our caseworker service can only be accessed via a referral from the High Intensity Team within Integrated Plus. To speak to this team, go to www.dudleycvsreview.org

Are you a Dudley resident and need immediate help with the cost of living?

If you are struggling and need help, our DMBC and ICB funded Dudley Cost of Living Support Hubs may be right for you. Please click on the following link for more information

Dudley Cost of Living Hubs Information

If you live in Wolverhampton watch this space but for now, please use this website to access our services